After delivery, furniture data often fragments across spreadsheets, inboxes and disconnected systems. That is the status quo named on the About page.
A spreadsheet is a file. It does not give the client a portal, it does not attach a service email to the right piece of furniture, and it does not build a lifecycle or circularity view.
Where they differ
| Spreadsheet | Furnify | |
|---|---|---|
| Who sees the data | Whoever has the file | The client in a portal, and the dealer team |
| Service request | An email or a row in a sheet | A ticket on the asset, room and warranty |
| Several clients | A file per client, or one huge file | Separated per client |
| Lifecycle and circularity | Kept by hand | Status, end date and circularity figures in the same register |
Furnify takes the project data from pCon or Configura, so you do not retype the register out of the sheet.
Questions
Do I have to throw away the sheets on day one?
No. The import from pCon or Configura fills the register. The sheet can stay as an export if you still need it. The data stays exportable.
What does the client see that a sheet does not show them?
A portal with their own assets, documents, warranties and service history, without the whole dealer file.
Why not a shared drive or email?
An email or a row in a sheet is not attached to the right piece, the right room and the warranty. A ticket in Furnify is.