Turn every delivered project into ongoing business
Furnify helps furniture dealers and project partners stay connected after delivery, manage furniture data, structure service requests and turn client activity into new revenue opportunities. One platform for the full aftercare journey: from project data import to branded client portal, service workflows, lifecycle insights and revenue triggers.
How furniture dealers create value after delivery
Stay visible after handover
After a furniture project is delivered, the relationship often becomes reactive. Clients call when something breaks, email when they need changes or disappear until the next project. Furnify gives every client a branded portal, so your dealership stays visible, accessible and connected after handover.
Turn service into revenue
Every service request can reveal a commercial opportunity. Damage, repairs, moves, missing items, warranty questions and replacement needs all create moments for follow-up. Furnify helps your team structure these requests and turn aftercare into service, upgrades and new business.
Turn service into revenue
Every service request can reveal a commercial opportunity. Damage, repairs, moves, missing items, warranty questions and replacement needs all create moments for follow-up. Furnify helps your team structure these requests and turn aftercare into service, upgrades and new business.
Offer managed furniture services
Furnify helps dealers turn furniture management into a client-facing service. Offer it as a paid managed furniture service for recurring revenue, or include it as an added service for selected clients. Per customer, you decide how to position it: as part of your service model, a premium aftercare package or a value-added portal that strengthens the relationship.
Grow existing accounts
Your existing customers already contain your next opportunities. Furnify helps you use furniture data, service history, lifecycle signals and client activity to identify when an account may need replacement, expansion, upgrades or additional support.
Grow existing accounts
Your existing customers already contain your next opportunities. Furnify helps you use furniture data, service history, lifecycle signals and client activity to identify when an account may need replacement, expansion, upgrades or additional support.
Handle requests in one place
Service and aftercare often become fragmented across emails, calls, spreadsheets and internal notes. Furnify brings client requests, tickets, furniture data and communication into one workflow, giving your team a clearer way to manage support and follow-up.
Support multi-location clients
Many clients manage furniture across multiple offices, locations, departments or project phases. Furnify gives each customer their own environment while helping your team manage portals, users, assets, requests and workflows across all accounts from one dealer platform.
Support multi-location clients
Many clients manage furniture across multiple offices, locations, departments or project phases. Furnify gives each customer their own environment while helping your team manage portals, users, assets, requests and workflows across all accounts from one dealer platform.
How Furnify works after delivery
Furnify connects the steps after project handover: import delivered furniture data, launch a branded customer portal, structure service requests and use AI-powered triggers to create service, replacement and revenue opportunities.
1. Project delivered
Your team has completed the project, installed the furniture and handed over the space. But after delivery, valuable project data often stays behind in pCon, Configura, spreadsheets, PDFs or internal project folders.
Furnify turns that delivery moment into the start of a long-term customer relationship. Furniture data is added to Furnify through Configura, pCon, CSV, spreadsheets or other project data sources, creating a structured foundation for aftercare, service and future account growth.
2. Create the customer portal
Each customer gets access to a branded portal where they can view delivered furniture, documents, warranty information, locations and support options. Instead of handing over a folder or PDF package, you give the client a live environment that remains useful after delivery.
Furnify helps dealers turn furniture management into a client-facing service. You can offer it as a paid managed furniture service for recurring revenue, or include it as an added service for selected customers. Per client, you decide how to position it.
3. Service becomes structured
When a customer reports damage, asks for maintenance, requests a move or needs additional furniture, the request is captured in Furnify and linked to the right asset, location, warranty and client environment.
This turns scattered aftercare into a clear workflow. Your team can track what was requested, who is responsible, what the status is and whether the request creates a service, replacement or upsell opportunity.
4. Dealer stays connected
When a customer reports damage, asks for maintenance, requests a move or needs additional furniture, the request is captured in Furnify and linked to the right asset, location, warranty and client environment.
This turns scattered aftercare into a clear workflow. Your team can track what was requested, who is responsible, what the status is and whether the request creates a service, replacement or upsell opportunity.
What changes for your dealership?
Furnify helps dealers solve three practical problems after delivery: incomplete furniture data, too much manual administration and too few structured sales opportunities from existing customers.
Fill data gaps with AI
Reduce manual administration
Project data should not have to be rebuilt by hand after every delivery. Furnify imports data from tools like pCon, Configura CET, CSV files, spreadsheets and supplier sources, and can connect with third-party systems such as CRM, ERP or service platforms. This reduces duplicate work and helps your team move from project handover to customer portal faster.
Create more sales opportunities
After delivery, valuable signals often stay hidden in service requests, asset age, warranty moments and customer activity. Furnify helps sales teams turn those signals into timely follow-up. With AI-powered triggers and structured account data, your team can spot replacement, upgrade, service and expansion opportunities across existing customers.
Works with your existing workflow
From project data to post-sale operations, everything stays connected. Furnify connects with tools like pCon, Configura CET and your existing project, CRM or ERP systems, so you can extend your workflow without changing how your team works.
